EuroDirect is part of the Callcredit Information Group alongside GMAP Consulting, Callcredit, Legatio, DecisionMetrics & Broadsystem

Registered Office Details

RollCall WebTrace

• Provides access to the most complete and accurate UK datasets available:
  
  
• The latest Edited Electoral Roll (expanded to the full consumer universe with Data Exchange)
  
• The latest TeleRoll *
  
• Any Electoral Roll back to 1996*
  
  
• Functionality enables users to verify an individuals name, current address, household composition, length of residency and telephone number *
  
  
• Enables users to substantiate their previous residential history back to 1996*
  
  
• Enables users to view their telephone number and confirm with the individual *
  
  
• Offers flexible fast searching for individuals from a combination of search criteria:
  
  
  • Surname
  • Forename
  • Surname of 2nd individual
  • Forename of 2nd individual
  • Building Number
  • Building Name
  • Free Search
  • Postcode Geography
  • Individual Address Elements
    
    
• Allows use of Exact, Partial or Fuzzy Matching.
  
  
• Free search facility helps to find flats and building names with no reciprocal loss of speed.
  
  
• Advanced indexing technology radically enhances search speeds.
  
  
• Returns information on all of the residents in the identified household.
  
  
• Runs under Internet Information Server (IIS).
  
  
• Typical usage in inbound call centre environments where multiple users are accessing the system concurrently.
  
  
• Typical applications include:
  
  
  • Individual verification at current/previous address
  • Account application handling and credit screening
  • Detection of fraud
  • Debt recovery
  • Tracing of individuals for financial/regulatory reasons
  • Sales order/delivery processing to confirm residence
  • Checking returned mail
  • Journalism
    

Key Benefits:

• Delivery of multiple Electoral Roll datasets:
  
• Delivers increased knowledge of an individuals residential history – allowing immediate occupier confirmation
• Allows operators to provide hastened and enhanced customer service
  
  
• Delivered as a Client Server Solution:
  
  
  • No reduction in search speeds when utilised simultaneously by multiple workstations
  • Allows delivery of functionality to any machine on the Intranet network
    
    
• Flexible search functionality:
  
  
  • Multiple trace techniques allow maximum chance of locating an individual
  • Free search facility avoids traditional PAF problems with finding flats and named houses
  • Allows users to search for co-habitees using dual names
    
    
• User friendly PC based system utilises advanced indexing techniques
  
  
  • Simple user interface minimises user training
  • Ensures rapid access to data source and quick search speeds – enhanced customer service
    
    
• It delivers additional household knowledge
  
  
  • Allows identification of the names of other household members and the length of time resident at the address
  • Allows users to view telephone number*

* Supply of these additional datasets are dependent on the license agreed.